Support Hotline cannot be reached
Identified - We are currently working on resolving the technical disruption. We will have an update for you shortly.
Sep 22, 2026 - 14:43 BST
Investigating - Due to a technical disruption, the support hotline is temporarily unavailable. As an alternative, you can use 01452947421.

We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding.
Sep 22, 2026 - 12:54 BST
Uptime over the past 90 days. View historical uptime.
Control Panels Operational
Control Panel Operational
CloudNX Control Panel Operational
Email Operational
Webmail Interface Operational
Standard Email Operational
Microsoft Exchange Email Operational
Sending Mail Operational
Receiving Mail Operational
Mailbox Control Panel Operational
Domains Operational
Registries Operational
DNS Operational
SSL Operational
Hosting Operational
Website Builders Operational
Webhosting Operational
WordPress Hosting Operational
MSSQL Operational
MySQL Operational
Servers Operational
Bare Metal Operational
Dedicated Servers Operational
Classic Dedicated Servers Operational
Cloud VPS Operational
Cloud Servers Operational
VPS Edition 2 Operational
VPS Edition 1 Operational
Office Operational
Microsoft 365 Operational
Ecommerce Operational
Ecommerce Website Builder Operational
eShop Builder Operational
Online Marketing Operational
Marketing Radar Suite Operational
Backup and Storage Operational
Cyber Protect Operational
Partner Network Operational
Partner Network Operational
Customer Services Partial Outage
Support Sites Operational
Phone Systems Partial Outage
Chat Support Operational
Email Support Operational
Account Administration Operational
Credit Card Additions and Updates Operational
Payments and Billing Operational
AI Receptionist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 22, 2026

Unresolved incident: Support Hotline cannot be reached.

Sep 21, 2026

Website Builder Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:00 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Sep 15, 20:20 BST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Disruption in several Control Panel areas
Resolved - The issue has been resolved.
Sep 15, 11:06 BST
Identified - During this time, configurations in some areas of your Fasthosts control panel may be limited. Our engineering team is working to restore access with the highest priority. We sincerely apologise for this disruption.
Sep 15, 10:37 BST

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Network Connectivity
Resolved - A number of Fasthosts services experienced a network outage between 23:55 and 00:30. Connectivity has now been restored and we are monitoring the situation closely.
Sep 9, 00:00 BST

Sep 8, 2026

No incidents reported.

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